After Hours & Emergency
What if I have an emergency?
Our office phone is answered at all times. Should an after hours endodontic emergency arise that requires contacting our office, please call 972-596-9400. Follow the instructions provided in the message. One of our doctors will be contacted, and your call will be returned as soon as it is reasonably possible.
After Hour Visits
If it is determined that an emergency office visit will be required, the doctor will need to contact the assistant on call. The assistant or
the doctor will then contact you to discuss the appointment time and offer directions to our office.
Many root canal procedures are completed in one visit, however, due to limitations of clinical staff availability, after hours and weekend office visits are strictly limited to emergency care only. Emergency care is designed to alleviate acute discomfort. In most cases, patients will be scheduled another appointment during regular business hours to have the root canal procedure completed.
After Hour Fees
An additional fee will be added to after hour and weekend treatment fees.
After Hour Prescriptions
It is unlawful for us to issue prescriptions (antibiotics, pain medication, etc.) for patients that have not been seen in our office. If you are a new patient that we have not seen, please contact your referring doctor (restorative dentist) for after hour or weekend prescriptions.